Refund Policy

At Sheikh Zaid Fabric, we are committed to providing high-quality fabrics and ensuring customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a simple and transparent return process. Please read the following policy carefully before requesting a return.

Eligibility for Returns
Items must be returned within 7 days from the date of delivery.
Products must be in their original condition, unused, unwashed, uncut, and with all original packaging and tags intact.
Customized, altered, cut-length fabrics, clearance items, and final sale products are not eligible for return unless they are damaged or defective upon delivery.

Initiating a Return

To request a return, please contact our customer support team at (+92) 123456789 within the eligible return period.

When contacting us, please provide:

Your order number
The product(s) you wish to return
The reason for the return

Return Shipping
Customers are responsible for return shipping costs unless the product received is incorrect, damaged, or defective.
We recommend using a trackable courier service and keeping your shipping receipt until the return process is completed.
Sheikh Zaid Fabric is not responsible for items lost or damaged during return shipping.

Refund Process
Once your returned item(s) are received, our quality assurance team will inspect them to verify they meet our return requirements.
If approved, your refund will be processed to your original payment method within 7 working days.Original shipping charges are non-refundable.

Exchange Policy

We currently do not offer direct product exchanges. If you wish to receive a different item, please return the original product for a refund (subject to approval) and place a new order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately after receiving your package.

Kindly provide: Clear photos of the product showing the issue. Your order number

After verification, we will arrange a replacement or issue a full refund at no additional cost to you.

Store Credit

As an alternative to a refund, customers may choose to receive store credit equal to the purchase value, including applicable taxes.

Can be used for future purchases on our website. Has no expiration date.

Policy Updates

Sheikh Zaid Fabric reserves the right to modify or update this Refund & Return Policy at any time without prior notice. Customers are encouraged to review this page periodically for any updates.

By placing an order through our website, you agree to the terms and conditions of this Refund & Return Policy.

If you have any questions regarding returns, refunds, or our products, please contact our customer support team. We are always happy to assist you and appreciate your trust in Sheikh Zaid Fabric.